Skip to main content
Pre-launch · in testing — WorkSmartOS MaintenanceOS is not commercially generally available yet.

Help Centre

HMO Licensing & Compliance

Manage Houses in Multiple Occupation licences, mandatory conditions, and council inspections.

See the setup path

Compliancehmolicensingmandatory-conditionscouncil-inspectionfire-safety
•WorkSmartOS Team

HMO Licensing & Compliance

Houses in Multiple Occupation (HMOs) require mandatory licensing and compliance with enhanced standards. MaintenanceOS tracks licences, conditions, and inspection readiness.

What Counts as an HMO

Mandatory licensing (England & Wales):

  • • 5+ occupants forming 2+ households
  • • 3+ storeys (pre-2018 definition — some councils still apply)

Additional licensing (council-specific):

  • • Some councils license all HMOs regardless of size
  • • Check local scheme — MaintenanceOS flags by postcode

Selective licensing (area-based):

  • • All rental properties in designated areas
  • • Not HMO-specific but same tracking

Licence Tracking

Each HMO property → HMO tab:

  • • Licence number + issuing council
  • • Issue date + expiry date (typically 5 years)
  • • Licence holder (must be "fit and proper person")
  • • Maximum permitted occupants
  • • Auto-warning: 6 months before expiry

Mandatory Licence Conditions

Every HMO licence includes these conditions (Housing Act 2004):

1. Gas Safety

  • • Annual gas safety check (CP12)
  • • Copy to council on request

2. Electrical Safety

  • • 5-yearly EICR (Electrical Installation Condition Report)
  • • Portable appliance testing (PAT) recommended annually

3. Fire Safety

  • • Working smoke alarms (Grade D, LD2 coverage)
  • • Heat detector in kitchen
  • • Fire doors (FD30s) on risk rooms
  • • Fire blanket in kitchen
  • • Emergency lighting (if 3+ storeys)
  • • Fire risk assessment (annual review)

4. Amenities Standards

  • • Sufficient bathrooms/WCs for occupants
  • • Sufficient kitchen facilities
  • • Adequate heating, ventilation, lighting

5. Management Standards

  • • Manager contact details displayed
  • • Repair reporting system
  • • Refuse storage / collection
  • • Anti-social behaviour procedure

6. Room Sizes (England)

  • • Single room: ≥6.51m² (1 person), ≥10.22m² (2 persons)
  • • Double room: ≥10.22m²
  • • Under-10 rooms: ≥4.64m² (not counted for max occupancy)

Condition Monitoring

MaintenanceOS creates compliance tasks for each condition:

  • • Gas safety → Annual task
  • • EICR → 5-yearly task
  • • Fire risk assessment → Annual task
  • • Smoke alarm test → Monthly task (contractor/tenant)
  • • Fire door inspection → Quarterly task

Dashboard: Compliance → HMO Conditions

  • • Green: Current
  • • Amber: Due within 30 days
  • • Red: Overdue

Council Inspections

Pre-inspection checklist (auto-generated 2 weeks before):

  • • All certificates current
  • • Fire risk assessment reviewed
  • • Room sizes verified
  • • Amenities adequate
  • • Management records up to date
  • • Tenant feedback log available

During inspection:

  • • Council officer may request MaintenanceOS access (read-only)
  • • Use Inspection Mode → Generates compliance pack (PDF)

Post-inspection:

  • • Upload inspection report
  • • Track required actions with deadlines
  • • Evidence completion → Council sign-off

Licence Renewal

Start 6 months before expiry:

1. Council application (MaintenanceOS provides data export)

2. Fit and proper person declaration

3. Updated fire risk assessment

4. Current gas/EICR certificates

5. Fee payment (varies by council, typically £500–£2,000)

Penalties for Non-Compliance

  • • Civil penalty: Up to £30,000 per offence
  • • Rent repayment order: Up to 12 months' rent
  • • Banning order: Prevents letting
  • • Criminal prosecution: Unlimited fine

Next Steps

---

Pre-launch documentation. Features and workflows may change before general availability.