Portfolio Consistency
One standard intake process across all managed buildings and communal areas.
Industries · MaintenanceOS for property managers
One way of taking repair reports, across every building you manage
One consistent front door for building maintenance. Fixed rules decide next steps; dangerous issues stay with a person.
Pre-launch status: under testing; not a live phone.
Sector key benefits
Structured Handover
Accurate job descriptions ready for contractor dispatch without missing details.
Human Approval Gates
Urgent building repairs require named property manager clearance.
The safety boundary
Assistant captures
Caller identity, property details, and repair descriptions.
Team clears
Critical safety latches, emergency hazards, budgets, and dispatches.
UK maintenance — not a generic AI receptionist
Generic receptionist tools answer phones. MaintenanceOS for property managers is written for UK property-maintenance operations. Positioning only — voice remains in commissioning preview; not commercial general availability.
Emergency triage vs jobs: UK/999 guidance is locked in product source (never 911). Danger is designed to latch for a person; a leaky tap stays a structured job — not an invented emergency visit.
Contractor dispatch language: intake is designed to capture who, what, where, and access. Rules must not invent a van, slot, or “someone is on the way.”
Out-of-hours honesty: designed to collect caller details when the desk is closed. That is not a public always-on phone or commercially live receptionist.
No client-money: no payment, refund, compensation, fee-waiver, or client-money execution authority — for the model or automated money movement.
Frequently asked questions
Can it handle reports for lots of different buildings?
Yes. Properties and work orders sit in isolated organisation spaces.
Does it approve contractor spending?
No. There is zero client-money authority; the system cannot approve quotes or invoices.
What if a resident calls about immediate danger?
The assistant provides 999 guidance and latches the ticket for officer review. Under testing; not a live always-on phone.
Core category: property maintenance software.